Abstract: On the basis of the satisfaction level analysis of the enterprise employees it is shown that the K-means cluster analysis with other nonparametric methods is very effective in sociological researches. It is offered to use clusterization as a first data estimation for the system analysis as well as to use some of other nonparametric methods for the analysis and control decisions directed to improvement of the enterprise activity.
For citation:
Martyusheva P. V., Stukach O. V. The Cluster Analysis as a Tool of Quality Management for the Sociology Questionnaire at the Enterprise. Doklady Tomskogo gosudarstvennogo universiteta sistem upravleniya i radioelektroniki, 2007, no. 1(15), pp. 71–76.
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