Network technologies in the economy of direct sales and their automation

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Abstract: The article considers network technologies in the economy, CRM-systems. The formalization of businessprocesses has been done for the distributor to build a network of direct sales, conceptual and functional models in the notation IDEF0 have been described.

Keywords: information system, network technologies, crm-system, conceptual model, functional model

For citation:
Grigorieva M. V. Network technologies in the economy of direct sales and their automation. Doklady Tomskogo gosudarstvennogo universiteta sistem upravleniya i radioelektroniki, 2011, no. 1(23), pp. 131–135.

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